How do I return an item?
Original sales receipt must accompany returns.
We accept returns for exchange or refund 30 calendar days after delivery of the product. At our sole discretion after 30 calendar days, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition".
Definition of new, unaltered and unused condition is:
Items returned to us AFTER 30 days and WITHOUT contacting us will NOT be refunded.
Customer is responsible for all shipping costs if seller is not at fault.
Our products are custom made to order, and we do not have the ability to store returned merchandise.
We reserve the right to charge 20% restocking fee on all items returned to us (unless we were at fault).